A J Champion & Sons Ltd. in Radstock BA3

Customer service shines with many reviewers highlighting friendly and helpful staff. Specific employees like Jack, Paul, Barry, and Denzel are mentioned positively, indicating a dedication to providing excellent assistance. Many customers appreciate the staff’s knowledge and willingness to answer questions. The company is consistently praised for its competitive pricing and free delivery, making it an attractive option for customers. Delivery is often described as prompt, reliable, and efficient, with drivers being helpful and accommodating. Some customers appreciate the ability to have materials placed exactly where they want them. The overall experience is positive, with many customers expressing their satisfaction and intention to reorder. The company’s efficiency and reliability are frequently emphasized, leading to repeat business and recommendations. However, one negative experience regarding porcelain tiles is noted, with the delivered product not matching the sample and a lack of response to inquiries. Another customer reported issues with topsoil quality, specifically the presence of bindweed roots. While the majority of feedback is positive, these instances highlight areas for potential improvement.