Longwater Construction Supplies in Norwich NR5

Customers frequently commend the company for its exceptional staff. Employees are consistently described as helpful, friendly, and knowledgeable, providing guidance and support to customers. Many reviewers specifically mention the helpfulness of individual staff members, highlighting their attentiveness and willingness to go the extra mile. The company’s staff is often praised for offering insightful advice on materials and guiding customers through the selection process, even going as far as explaining the reasoning behind product choices. The company offers a wide range of building and landscaping materials, making it a convenient one-stop shop for various projects. Reviewers appreciate the good stock levels and the competitive pricing of the materials. The selection of paving slabs and landscaping displays are particularly noteworthy, providing customers with inspiration and the ability to visualize their projects. The company’s efficiency in delivering orders, including same-day delivery in some cases, is also highly valued. However, some customers have experienced issues with the company’s delivery service. One reviewer recounts a frustrating experience involving two failed attempts at an AM delivery for soil, resulting in wasted time and the need for a refund. While the refund was processed efficiently, the reviewer expressed dissatisfaction with the overall customer service and indicated they would not recommend the company. Another reviewer mentions a delay in material pickup, but this issue was eventually resolved. Despite some delivery challenges, the overall sentiment towards the company is positive. Customers appreciate the great service, wide selection, and friendly staff, making it a recommended choice for both DIY enthusiasts and builders.